December 2010
We normally receive very few enquiries over the holiday season, as most of our users spend this time with their families or take a winter break. For those of you that will be working at this time, we will be providing support by telephone, e-mail and fax.
Details of our Christmas support hours are as follows:
| Date | AST Support Hours | GMT Support Hours | CET Support Hours | EET Support Hours |
|---|---|---|---|---|
| Up to Thursday 23 December | Normal support hours | |||
| Friday 24 December | Support until 12:00 AST | 09:00 to 16:00 GMT | 10.00 to 17:00 CET | 11:00 to 18:00 EET |
| Monday 27 December | Support closed (UK public holiday) | |||
| Tuesday 28 December | Support closed (UK public holiday) | |||
| Wednesday 29 December | Support until 13:00 AST | 10:00 to 17:00 GMT | 11:00 to 18:00 CET | 12:00 to 19:00 EET |
| Thursday 30 December | Support until 13:00 AST | 10:00 to 17:00 GMT | 11:00 to 18:00 CET | 12:00 to 19:00 EET |
| Friday 31 December | Support until 12:00 AST | 09:00 to 16:00 GMT | 10:00 to 17:00 CET | 11:00 to 18:00 EET |
| Monday 3 January | Support closed (UK public holiday) | |||
| Tuesday 4 January | Normal support hours | |||
